Vision / Mission

Vision

Our vision is to be among the top five banks of the banking sector in Bosnia and Herzegovina, to become recognized as a regional power that will represent a bank popular in the region, a trusted institution which will offer good-quality services.

Mission

Our mission is to contribute to the economy and banking sector growth, to increase living standard of the citizens of Bosnia and Herzegovina, and to have the main role in strengthening the economic relations with Turkey and development of Turkish investments.
Our primary goal, regarding our business with citizens, is to ensure a quality service that will satisfy our clients’ needs. We offer a wide range of products and services that are adjusted to the expectations of our national and international clients.

Our Values

  • Client satisfaction
  • Fast and quality service
  • Honesty
  • Stability
  • Respect
  • Discipline
  • Trust
  • Professional team